LL ups their ranking with me…

Back in April or May, I owned a full mainland Sim, ADRIA. On it I had 5 stores and one more on the way, a nice deck, lots of trees, and my treehouse office. I think I owned it for well over a year…thats $195 a month payed to LL if you don’t know about the cost of tier to own land. My stores were pulling in enough to cover my tier for some of that time, then lag, and lost inventory, and crashes started plaguing people more frequently and people stopped buying or using SL. Now I was paying out of my pocket every month due to only making half what I was. So 2 months ago I decided to pack it up and sell, and just keep the 2 stores that made a steady flow of $L running.

Luckily for me – I sold 2 days before LL dropped the price of islands, thus sending mainland land prices tumbling down down down. My mistake was selling so much land that I had just a tiny bit of cushion before hitting my prim limit. So now I was all compact and once again making more than my tier.

Then along comes Jokay, wandering if I want to help her out on some things, giving me a reason to log into SL daily. That along with being bored playing Everquest II made me log in and stay, and once again start building and messing around. While lag is still horrible, I’m not getting booted and I’m starting to meet some new people. I made a few items and put them into Safety Girl and Azzurave and then “You Cannot Rez your object because the Prim limit of this area has been reached”

Now I need more land! Some of the land I sold was up for sale. The person that bought it from me chopped it up and was selling it, for less then he bought it from me for! So I planned on buying back two 4096 plots…but my bill date from LL for my tier wasn’t for a few days. If I bought it now, LL would charge me $75 instead of $40 just for having more land for 3 days. So, against my impatient personality, I decided to wait.

Three days later, its time for LL to charge me, I went to the land I was going to buy back and….It Was SOLD! Now there was no way for me to up my prim limit in Adria. If I stayed, I would be forever trapped and not be able to expand….if I sell, I’m going to have to move the stores, possibly loosing customers. I chose to move. I contacted someone in Adria that asked if I could tell her if I ever moved…she wanted more land and a better view. I IM’d her and she wanted it, but couldn’t take it all. 🙁 So, I wound up activating one of my Alt accounts and gave her the extra land, leaving me with the ability to buy a 16k chunk of land (Double what I had now)

So I packed up my stores June 18th, 2008. And Sold the rest of Adria. Earlier on, I looked around for new land and found a nice flat spot of new mainland in a sim called RUST SPOT! It was selling for 4.5 per Squ which was almost 3x less than what I sold my old land for. Up sizing for less is ALWAYS a nice thing.

As the night went on, I kept going to my account page on Second Life but they still didn’t charge my account for the month! It was 11:15PM and I wanted to log off and get to bed. The owner of the land wasn’t on so she could save it for me…and I didn’t want to lose this spot…so I bought it. I refreshed my account page and Poooof, it now said my monthly charge was $75, due today! I immediately logged into support and explained that I waited all day and night for them to bill me, and it never happened, and that I’ve been a paying customer for over 2 years…its not fair if you charge me for land I only owned for an hour.

The next day I opened my email and tadaaaa….LL charged me $75. Grrrrrrrrrrrr. I added a note to my support ticket that they charged me the day after my bill date! two hours after I bought the land…please refund my $35…its not fair!

Well….LL escalated the support ticket for review and the next email said, $35 will be refunded to your account! Support pulls through for me for once! I have not had very good luck with them online or on the phone. While my one phone support call to billing did get fixed, I was rudely told that phone support is for emergencies and I should have used online support (Yeah right, and have it take 3 weeks)

ANYWAY – I have a nice new chunk of land….Safety Girl is set up, and Azzurave is half set up. Now I can reopen some of the others too.

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